Faqs
Frequently Asked Questions
Welcome to our FAQ section, where we address the most common questions about our services, treatment options, and what to expect during your visit to Island Shore Physical Therapy. We understand that navigating your recovery can bring up many inquiries, and we’re here to provide clarity and support.
Question: What should I bring to my first appointment?
To make you first appointment as successful as possible, we ask that you bring
-Government issued Photo ID
-A form of payment (cash, debit or HSA card) for your copay
-Insurance card
-Physician Prescription
-Medication list (if applicable)
Question: How much will my treatment cost?
The cost of treatment is determined by your insurance carrier, your needs and diagnosis. Our front office team will verify your benefits prior to starting treatment in our office and provide you with all the information necessary so that you, the patient, will be knowledgeable to all costs prior to the beginning of treatment. During treatment it is possible for patient’s coverage to change, you will be notified if this occurs.
Question: How do I request my medical records?
Our office will provide you with a complimentary copy of your records. We do ask for 24-48 hours’ notice to allow us time to process this request. If someone other than the patient is picking up the records, we require a HIPPA form on file. The individual will need a valid ID that matches the name on the HIPPA form.
Question: How many visits will I need?
At your evaluation, your therapist will go over your past medical history and any diagnostic testing that has been done (example: MRI, nerve test or x-rays). Once completed, your lead therapist will go over the ideal treatment plan and what recovery time might look like.
The number of visits approved by your insurance will be based on your specific coverage in addition to the diagnosis code. This is determined by your prescription given to you by your provider. At any point during treatment if you have any questions or concerns, please speak with the clinical staff.
Question: What should I wear to my visit?
Treatment may require you to perform physical activity during your visit, and we do not want our patients to feel restricted. Sneakers are highly recommended. We suggest that you dress as you would for the gym (example shorts, sweatpants, loose fitting shirt).
To make you first appointment as successful as possible, we ask that you bring
-Government issued Photo ID
-A form of payment (cash,debit or HSA card) for your copay
-Insurance card
-Physician Prescription
-Medication list (if applicable)
The cost of treatment is determined by your insurance carrier , your needs and diagnosis.
Our front office team will verify your benefits prior to starting treatment in our office.
This allows you as the patient to ensure that your care is affordable and that you are aware of any out-of-pocket costs that might be associated with your care.
Our office will provide you with a complimentary copy of your records.
We do ask for 24-48 hours’ notice to allow us time to process this request.
If the patient is not picking up the records, we will need a HIPPA on file and a valid ID that matches the name on the HIPPA.
This is to ensure that the records are being given to the correct person.
At your evaluation, your therapist will go over your past medical history, recent events and any test that have been done (example: MRI, nerve test or x-rays).
Once they have done that your lead therapist will go over the ideal treatment plan and what recovery time might look like.
The number of visits approved by your insurance will be based on your specific coverage as well as the diagnosis code. This is determined by your prescription and your initial visit to the office.
At any point during treatment if you have any questions, you can check in with the clinical staff.
We suggest that you dress as you would for the gym.
You will be doing some physical activity during your visits, and we want our patients not to feel restricted.
Sneakers are highly suggested due to the walking around to each exercise and equipment that will be used during the visit.
The number of visits approved by your insurance will be based on your specific coverage as well as the diagnosis code.
This is determined by your prescription and your initial visit to the office. At any point during treatment if you have any questions, you can check in with the clinical staff.